Privacy Policy

This Privacy Policy explains how Dr. Truman ("we," "us," or "our") collects, uses, and protects your personal information when you visit drtruman.com or make a purchase from us.

What We Collect

When you visit our site or place an order, we may collect the following information:

Information you provide directly:

  • Name, email address, phone number, and shipping/billing address when you place an order
  • Email address when you subscribe to our mailing list
  • Any information you include when you contact us through our Contact page

Information collected automatically:

  • Browser type, device type, and operating system
  • IP address and general location
  • Pages visited, time spent on site, and referring URL
  • Cookies and similar tracking technologies used by Shopify and our analytics tools

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and receipts
  • Respond to your questions or customer service requests
  • Send marketing emails if you've opted in (you can unsubscribe at any time)
  • Improve our website, products, and customer experience
  • Comply with legal obligations

We will never sell your personal information to third parties.

Third-Party Services

We use the following third-party services that may collect or process your data on our behalf:

  • Shopify — powers our online store, processes transactions, and hosts our site
  • Payment processors (e.g., Shopify Payments, PayPal) — to securely process your payments
  • Email marketing tools — to send promotional emails if you've subscribed
  • Analytics tools — to understand how visitors use our site

These providers only have access to the information necessary to perform their services and are obligated to protect your data.

Cookies

Our site uses cookies to keep your cart active, remember your preferences, and understand how you interact with our store. You can disable cookies in your browser settings, but some features of the site may not function properly.

Data Retention

We retain your order information for our records and to fulfill any legal or accounting obligations. If you'd like us to delete your personal data, contact us and we'll take care of it, subject to any legal requirements to retain certain records.

Your Rights

Depending on where you live, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us using the information below.

Security

We take reasonable measures to protect your personal information. All transactions are processed through Shopify's secure, PCI-compliant platform. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our site is not intended for anyone under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, reach out to us:

Email: support@drtruman.com or use our Contact Form